Privacy & Terms of Use

This policy governs the privacy and security of www.ecggauging.co.uk and users who choose to use it.

The policy sets out the different areas where user privacy and security is concerned and outlines the obligations & requirements of the users, the website and website owners. Furthermore the way this website processes, stores and protects user data and information will also be detailed within this policy.

The Website

This policy governs the privacy and security of www.ecggauging.co.uk and users who choose to use it.

The policy sets out the different areas where user privacy and security is concerned and outlines the obligations & requirements of the users, the website and website owners. Furthermore the way this website processes, stores and protects user data and information will also be detailed within this policy.

The www.ecggauging.co.uk website and its owners, ECG Gauging Services Ltd, take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience. This website complies with all UK and EU national laws and requirements for user privacy as outlined under the General Data Protection Regulation (GDPR). Futhermore, in taking a proactive approach to our users privacy and security, ECG Gauging Services Ltd employs industry standard SSL encryption sitewide to protect any user submitted information sent to ECG Gauging Services Ltd.

Your privacy is critically important to us:

Cookies

The ECG Gauging Services Ltd website uses electronic cookies for analytic purposes.

Cookies are small pieces of data which are stored in your browser when visiting websites. These pieces of data can be set and received by a website and allow websites to better understand activity on their sites. Users are advised that if they wish to deny the use and saving of cookies from this website on to their device(s) they should take necessary steps within their web browsers security settings to block all cookies from this website and its external serving vendors or alternatively, do not accept the cookie compliance prompt when first visiting the website, with the drawback that certain features of ECG's website may not function properly without the aid of cookies.

ECG Gauging Services Ltd uses Google Analytics to collect non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. ECG's purpose in collecting non-personally identifying information is to better understand how visitors use its website and to track and monitor engagement.

ECG Gauging Services Ltd also collects potentially personally-identifying information like network domain names where users of the website have allowed that information to be publicly available and Internet Protocol (IP) addresses for user submitted forms, for the prevention of spam and misuse. IP addresses are only visible and disclosed to the administrators of the website.

Terms and Conditions of Sale

Acceptance of Terms By placing an order with ECG Gauging Services Ltd (Seller) you agree to be bound by these Terms and Conditions of Sale (Terms). These Terms constitute a legally binding agreement between ECG Gauging Services Ltd (Seller) and the customer (Buyer).

Orders All orders placed with ECG Gauging Services Ltd are subject to acceptance and availability. Orders are considered accepted only upon issuance of written confirmation by ECG Gauging Services Ltd or upon commencement of performance. ECG Gauging Services Ltd reserves the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing or product information, or suspicion of fraudulent activity.

Pricing All prices are quoted in pounds sterling and are exclusive of any applicable taxes, duties, or shipping charges, unless otherwise stated. Seller reserves the right, by giving notice to Buyer at any time prior to delivery, to increase the price of Goods/Services to reflect an increase in cost to Seller due to any factor beyond Seller’s control (such as, without limitation, foreign exchange fluctuation, currency regulation, alteration of duties, significant increase in cost of labour, materials or other costs of manufacture), change in the delivery dates, quantities or specification of Goods which shall be requested by Buyer, or any delay caused by the instructions of Buyer, or failure of Buyer to give Seller adequate information/instructions.

Payment Terms Payment for orders must be made in full at the time of purchase unless credit terms have been established with ECG Gauging Services Ltd. All goods shall remain the property of ECG Gauging Services Ltd until full and final cleared payment has been received by ECG Gauging Services Ltd from the Buyer. The whole purchase price (including VAT, as appropriate) is payable and no payment shall be deemed received until ECG Gauging Services Ltd has received cleared funds.

Delivery Delivery times quoted by ECG Gauging Services Ltd are estimates only and are not guaranteed. ECG Gauging Services Ltd shall not be liable for any delays in delivery or for failure to deliver due to causes beyond its reasonable control. Unless otherwise agreed in writing by the Seller, delivery of Goods shall take place at Buyer’s place of business. Services shall be provided at such venue(s) specified in Seller’s quotation. If for any reason Buyer fails to accept delivery of Goods when ready, or ECG Gauging Services Ltd is unable to deliver Goods on time because Buyer has not provided appropriate instructions, documents, licenses or authorizations: (i) risk in Goods shall pass to Buyer; (ii) Goods shall be deemed to have been delivered; and (iii) Seller may store Goods until delivery, whereupon Buyer shall be liable for all related costs.

Description All descriptions, specifications, drawings, and illustrations provided by ECG Gauging Services Ltd in its literature/catalogues/brochures shall not form part of the contract and is for informational purposes only. ECG Gauging Services Ltd reserves the right to make changes to product descriptions and specifications without prior notice.

Risk/Title Risk of loss or damage to products shall pass to the Customer upon delivery. Title to products shall pass to the Customer upon receipt of full payment by ECG Gauging Services Ltd.

Warranty ECG Gauging Services Ltd warrants that all products and services provided shall conform with the requirements of the contract. Any defects in materials or workmanship will be repaired or replaced at no cost to the Customer, provided that the defect is reported within the warranty period of 12 month from the date of delivery unless otherwise specified by ECG Gauging Services Ltd.

Limitation of Liability In no event shall ECG Gauging Services Ltd be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use or performance of its products or services. ECG Gauging Services Ltd's total liability under these Terms shall not exceed the purchase price paid by the Customer for the products or services giving rise to the liability.

Intellectual Property All intellectual property rights in and to the products and services provided by ECG Gauging Services Ltd shall remain the exclusive property of ECG Gauging Services Ltd.

General These Terms constitute the entire agreement between the parties with respect to the subject matter hereof and supersede all prior and contemporaneous agreements and understandings, whether written or oral. These Terms shall be governed by and construed in accordance with English Laws and the parties submit to the exclusive jurisdiction of the English courts. Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of English Law. By proceeding with a purchase from ECG Gauging Services Ltd, you acknowledge that you have read, understood, and agreed to these Terms and Conditions of Sale.

Gathering of Personally Identifying Information

Visitors to ECG's website choose to interact with ECG Gauging Services Ltd in ways that require the gathering of personally identifying information. The amount and type of information that ECG Gauging Services Ltd gathers depends on the nature of the interaction. When filling out contact forms, customers are asked to provide a name, company name, email address and telephone number. For newsletters, only an email address is collected. In each case, ECG Gauging Services Ltd collects such information only insofar as is necessary or appropriate to fulfil the purpose of the visitor's interaction with ECG Gauging Services Ltd.

We use an SSL certificate to encrypt all data on our website, which means that all data sent via the submitted form is only visible to ECG Gauging Services Ltd. This helps to protect online users against hackers, who try to steal users' information.

ECG Gauging Services Ltd does not store personally identifying information on its servers.

Protection of Personally Identifying Information

ECG Gauging Services Ltd discloses potentially personally identifying and personally identifying information only to those of its employees, contractors and affiliated organisations that (a) need to know that information in order to process it on ECG's behalf or to provide services available at ECG's website, and (b) that have agreed not to disclose it to others.

ECG Gauging Services Ltd will only disclose potentially personally-identifying only when required to do so by law, or when ECG Gauging Services Ltd believes in good faith that disclosure is reasonably necessary to protect the property or rights of ECG Gauging Services Ltd, third parties or the public at large.

We also may be required to disclose an individual's personal information in response to a lawful request by public authorities, including to meet national security or law enforcement requirements.

External Links

Although ECG Gauging Services Ltd only look to include quality, safe and relevant external links, users should always adopt a policy of caution before clicking any external web links mentioned throughout this website.

ECG Gauging Services Ltd cannot guarantee or verify the contents of any externally linked website despite ECG's best efforts. Users should therefore note they click on external links at their own risk and ECG Gauging Services Ltd cannot be held liable for any damages or implications caused by visiting any external links mentioned.

Privacy Policy Changes

Although most changes are likely to be minor, ECG Gauging Services Ltd may change its Privacy Policy from time to time, and in ECG's sole discretion. ECG Gauging Services Ltd will notify clients by email when making changes.